Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Shop?

The shipping charge will be displayed in the shopping cart after you enter your address. Each location has a different shipping rate.

Which payment methods are accepted in the Shop?

Since all our payments are processed with Paypal; credit cards, debits cards and even Paypal can be used to make payments.

How long will delivery take?

Depending on the country you’re in it may take anywhere between 3 – 8 business days.

How secure is shopping in the Online Shop? Is my data protected?

Yes, your data is safe with us. We do not sell or rent out any information about you or your purchase to third parties. Since your payments are processed with Paypal, we do not have any access to your credit card details or any other sensitive payment information. You can also refer to Paypal’s website to see how they handle payments according to their policies.

What exactly happens after ordering?

During business days, we take about 24 hours to verify your payment and order details. Your order is then sent over to our supplier to begin production and then packaging. After everything is complete, your order is then shipped to the address you gave us when you placed the order.

Do I receive an invoice for my order?

Yes, you should receive this email after you place the order and complete payment.

Send us an email

We do not respond to spam. If your email accidentally gets detected as spam, send it again without links or spam like subject titles.